Looking to Drive Digital Transformation?
Welcome to the Omnipresence Resource Center.
Find resources to discover new ways to deliver modern customer experiences.
Guide
What is the right recipe for optimal engagement when using email as part of your overall strategy?
Infographic
Leaders in customer experience (CX) management have common strategies that they rely on to separate themselves from the pack and deliver a great CX. Download the infographic.
Infographic
We have prepared a list of the essential steps to help you have remote meetings that HCPs will love.
Comparison
We have evaluated the pros & cons of Dynamics 365 versus Salesforce to help you with your choice.
Point of View
The Rise of AI in Life Sciences
Actualizing the Customer Journey and Improving Customer Engagement
Interview
Learn about the strategic alliance between Indegene & Microsoft to transform customer engagement for life sciences
Whitepaper
Recognizing the Shortcomings in Life Sciences SaaS CRM
SaaS CRM vendors are creating runaway recurring costs and exit barriers for life science companies
Whitepaper
Disruptive Trends in Healthcare Commercial Software
Commercial SaaS has become a fixed cost regardless of outcome
Report
Pharma Remote Engagement Survey
The use of modern on-demand digital technology – A survey to learn the trends globally
Report
This report was done in April 2020, in collaboration with Reuters Pharma, and contains insights from 1,365 life sciences professionals into COVID's impact.
Whitepaper
CXM vs CRM, which one should pharma, biotech or med-device companies choose to support their CX strategy?
Event
35+ leaders from life sciences explore "How pharma can embrace the fundamental shift from an era of blockbuster drugs to blockbuster CX".
Interview
See AI can accelerate authoring and updating of clinical and regulatory documents
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Panel Discussion
Expert Panel: Amgen, Indegene, Microsoft and Sanofi at eyeforpharma Barcelona 2019
Point of view
The top reasons most life sciences leaders are looking to move to a more transformative CRM
Whitepaper
It is time to replace the CRMs built for a time of the past
Report
What is your brand's MCM Maturity Index?
Whitepaper
Learn about the kinds of engagement HCPs are looking for from life sciences
Whitepaper
CXM Evaluation Checklist
CXM platforms have distinct capabilities from traditional CRM systems that help organizations become more customer-centric. This evaluation has been created to help you make the right choice for your organization and your customer's needs.
Interview
Life Sciences
Paul Simms, Chairman, eyeforpharma talks to Omnipresence and Microsoft about the innovations being brought to the market by both in healthcare and life sciences against the backdrop of the current pandemic.
Whitepaper
With the advent of digital natives among HCPs, CXM has finally emerged as the next frontier for biopharma.
Panel Discussion
Panel discusses how the commercialization of drugs can be accelerated using AI
Press Release
Omnipresence Launches on Surface Tablets
More choices for life sciences organizations for transforming customer engagement
Point of View
Transform customer engagement for life sciences organizations
Interview
The need for innovation in technologies currently utilized by the life sciences sales force today
Interview
Indegene’s Sanjay Virmani interviews with Jaimy Lee, Executive Editor, MM&M, discusses an outcomes driven service model
Report
Survey shows the adoption of new digital channels by physicians has seen a tectonic shift in the last 3 years
