Looking to Drive Digital Transformation?

Welcome to the Omnipresence Resource Center.

Find resources to discover new ways to deliver modern customer experiences.

Guide

What is the right recipe for optimal engagement when using email as part of your overall strategy?

Infographic

Leaders in customer experience (CX)  management have common strategies that they rely on to separate themselves from the pack and deliver a great CX. Download  the infographic. 

Infographic

We have prepared a list of the essential steps to help you have remote meetings that HCPs will love.

Comparison

We have evaluated the pros & cons of Dynamics 365 versus Salesforce to help you with your choice.

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Point of View

Actualizing the Customer Journey and Improving Customer Engagement

Interview

Learn about the strategic alliance between Indegene & Microsoft to transform customer engagement for life sciences

Whitepaper

SaaS CRM vendors are creating runaway recurring costs and exit barriers for life science companies

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Whitepaper

Commercial SaaS has become a fixed cost regardless of outcome

Business Meeting

Report

The use of modern on-demand digital technology – A  survey to learn the trends globally

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Report

An Indegene PharmaFuture Special Report

Report

This report was done in April 2020, in collaboration with Reuters Pharma, and contains insights from 1,365 life sciences professionals into COVID's impact.

Whitepaper

CXM vs CRM,  which one should pharma, biotech or med-device companies choose to support their CX strategy?

Event

35+ leaders from life sciences explore "How pharma can embrace the fundamental shift from an era of blockbuster drugs to blockbuster CX".

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Interview

See AI can accelerate authoring and updating of clinical and regulatory documents

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Panel Discussion

Expert Panel: Amgen, Indegene, Microsoft and Sanofi at eyeforpharma Barcelona 2019

Point of view

The top reasons most life sciences leaders are looking to move to a more transformative CRM

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Whitepaper

It is time to replace the CRMs built for a time of the past

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Report

What is your brand's MCM Maturity Index?

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Whitepaper

Learn about the kinds of engagement HCPs are looking for from life sciences

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Whitepaper

Are your commercial & medical teams activating their HCP customers?

Whitepaper

CXM platforms have distinct capabilities from traditional CRM systems that help organizations become more customer-centric. This evaluation has been created to help you make the right choice for your organization and your customer's needs.

Interview

Paul Simms, Chairman, eyeforpharma talks to Omnipresence and Microsoft about the innovations being brought to the market by both in healthcare and life sciences against the backdrop of the current pandemic.

Whitepaper

With the advent of digital natives among HCPs, CXM has finally emerged as the next frontier for biopharma.

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Panel Discussion

Panel discusses how the commercialization of drugs can be accelerated using AI

Press Release

More choices for life sciences organizations for transforming customer engagement

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Point of View

Transform customer engagement for life sciences organizations

Interview

The need for innovation in technologies currently utilized by the life sciences sales force today

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Interview

Indegene’s Sanjay Virmani interviews with Jaimy Lee, Executive Editor, MM&M, discusses an outcomes driven service model

Doctor Using Digital Tablet

Report

Survey shows the adoption of new digital channels by physicians has seen a tectonic shift in the last 3 years

About The Omnipresence CXM

 

Omnipresence is a unified customer experience management (CXM) platform for healthcare and life sciences companies with CRM, omnichannel engagement, advanced analytics and AI capabilities in a single platform. The platform enables organizations to elevate and transform the experiences they can deliver to healthcare professionals, business partners, patients, and other stakeholders while modernizing disparate systems into a modern, digital ecosystem. The result of a strategic alliance between Indegene and Microsoft, Omnipresence unifies the power of Microsoft Azure and Microsoft AI together with Dynamics 365 and Power Platform business applications, and Microsoft Office 365 and Teams for intelligence-driven productivity, collaboration and customer experiences.

Contact Information

Omnipresence Technologies

600 Third Avenue, 2nd Floor, New York, NEW YORK, 10016

info@omnipresence.io
 

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