A Top 5 Biopharma Organization Implements Indegene Omnipresence Globally


Moved to new platform in some countries in 2016-17

Several functionality gaps 
e.g. smartphones for reps, advanced analytics

Innovation gaps e.g. intelligent assistant, AI

Economic gaps 
e.g. cost of platform, content + data operations versus return

Thousands of users in multiple regions over 2 years


"The team was extremely good at understanding the requirements. They drove a quick turnaround & delivered according to the brief“

Chief of Digital Operations, 
March 25, 2018

Success Story In Medical Affairs

See how a Top 15 US and EU Pharma company implements omnichannel customer experiences and medical bots using Indegene Omnipresence

About The Omnipresence CXM


Omnipresence is a unified customer experience management (CXM) platform for healthcare and life sciences companies with CRM, omnichannel engagement, advanced analytics and AI capabilities in a single platform. The platform enables organizations to elevate and transform the experiences they can deliver to healthcare professionals, business partners, patients, and other stakeholders while modernizing disparate systems into a modern, digital ecosystem. The result of a strategic alliance between Indegene and Microsoft, Omnipresence unifies the power of Microsoft Azure and Microsoft AI together with Dynamics 365 and Power Platform business applications, and Microsoft Office 365 and Teams for intelligence-driven productivity, collaboration and customer experiences.

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Omnipresence Technologies

600 Third Avenue, 2nd Floor, New York, NEW YORK, 10016


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