Will Customer Experiences

Shape the Future of Medical Affairs

Nov 06, 2019

This webinar focused on the discovery of medical affairs techniques that can improve customer experiences (CX). Will the use of intelligent medical bots, augmented reality, self-service portals, and other newer channels have their place in medical affairs customer engagement?

Sanjay Virmani, EVP and Brian McHale, AVP Customer Success, Indegene hosted the webinar and covered new omnichannel experiences to engage HCPs in the digital era. 

Register with the MAPS Community for accessing the webinar. 

About The Omnipresence CXM


Omnipresence is a unified customer experience management (CXM) platform for healthcare and life sciences companies with CRM, omnichannel engagement, advanced analytics and AI capabilities in a single platform. The platform enables organizations to elevate and transform the experiences they can deliver to healthcare professionals, business partners, patients, and other stakeholders while modernizing disparate systems into a modern, digital ecosystem. The result of a strategic alliance between Indegene and Microsoft, Omnipresence unifies the power of Microsoft Azure and Microsoft AI together with Dynamics 365 and Power Platform business applications, and Microsoft Office 365 and Teams for intelligence-driven productivity, collaboration and customer experiences.

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Omnipresence Technologies

600 Third Avenue, 2nd Floor, New York, NEW YORK, 10016


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