Personalizing Customer Experiences At Scale
Deep Customer Insights
Omnipresence provides business intelligence dashboards natively as a part of the platform. With a life sciences driven KPI dictionary as a rapid starting point suited to the needs of most organizations right out of the gate.
Edge Analytics for End-Users
A completely new approach that embeds simple slice-and-dice analytics directly in the very fabric of the end-user application including on mobile devices. This server-less, embedded capability enables hyper-efficient availability of customer insights in the context of users’ daily work and on any device, well beyond just the simple metrics and charts that have historically been possible.
Deep Customer Graphs
The AI-powered Customer Engagement Brain looks at past responses to activities, existing relationships, and content interests in real-time to identify ways to engaging an individual customer. A class leading approach to personalization at scale!
Machine Learning Readily Available
Deep customer insights are embedded directly into the workflow through multiple algorithms that are included with the platform. This greatly reduces the time, effort and costs typically spent trying to make old generation CRMs intelligent.
Discover How to Foster an
AI-Ready Culture in Marketing
A successful AI strategy in marketing must consider cultural issues as well as business issues. The goal of this module is to enable you to think about AI transformation holistically, with a focus on the cultural changes necessary to make AI transformation successful.
The Rise of AI in Life Sciences
Did you know 20-30% of life sciences organizations are investing in AI at this point in time
Is AI part of your customer engagement strategy?
Source: Pharma Technology Focus: WHAT CAN LIFE SCIENCES FIRMS REALLY ACHIEVE WITH AI?
Expert Panel at the AI Summit, London 2019
Experts from Google, IBM, Microsoft and Indegene discuss the use of artificial intelligence in healthcare and life sciences.
Commercialization of drugs can be accelerated using machine learning and natural language processing on real-world data and content.
2020 Gartner Magic Quadrant for Analytics and Business Intelligence Platforms
Learn how a comprehensive product vision, positive sales experience and intuitive user experience contributed to high levels of customer satisfaction and helped position Microsoft as a Magic Quadrant Leader among analytics and business intelligence platforms.