Life Sciences Customer Insights

Fully Embedded Business


With Advanced Life Sciences Trained AI, ML, NL

Personalizing Customer Experiences At Scale

Deep Customer Insights

are Included

Omnipresence provides business intelligence dashboards natively as a part of the platform. With a life sciences driven KPI dictionary as a rapid starting point suited to the needs of most organizations right out of the gate.

Edge Analytics for End-Users 

A completely new approach that embeds simple slice-and-dice analytics directly in the very fabric of the end-user application including on mobile devices. This server-less, embedded capability enables hyper-efficient availability of customer insights in the context of users’ daily work and on any device, well beyond just the simple metrics and charts that have historically been possible.

Deep Customer Graphs

The AI-powered Customer Engagement Brain looks at past responses to activities, existing relationships, and content interests in real-time to identify ways to engaging an individual customer. A class leading approach to personalization at scale! 

Machine Learning Readily Available

Deep customer insights are embedded directly into the workflow through multiple algorithms that are included with the platform. This greatly reduces the time, effort and costs typically spent trying to make old generation CRMs intelligent.    

Discover How to Foster an

AI-Ready Culture in Marketing

A successful AI strategy in marketing must consider cultural issues as well as business issues. The goal of this module is to enable you to think about AI transformation holistically, with a focus on the cultural changes necessary to make AI transformation successful.


Know more >>

The Rise of AI in Life Sciences

Did you know 20-30% of life sciences organizations are investing in AI at this point in time

Is AI part of your customer engagement strategy?

Expert Panel at the AI Summit, London 2019

Experts from Google, IBM, Microsoft and Indegene discuss the use of artificial intelligence in healthcare and life sciences.


Commercialization of drugs can be accelerated using machine learning and natural language processing on real-world data and content.

2020 Gartner Magic Quadrant for Analytics and Business Intelligence Platforms

Learn how a comprehensive product vision, positive sales experience and intuitive user experience contributed to high levels of customer satisfaction and helped position Microsoft as a Magic Quadrant Leader among analytics and business intelligence platforms.

Know more.

Take Life Sciences Customer Experiences

to the Next Level with Deep Customer Insights  

About The Omnipresence CXM


Omnipresence is a unified customer experience management (CXM) platform for healthcare and life sciences companies with CRM, omnichannel engagement, advanced analytics and AI capabilities in a single platform. The platform enables organizations to elevate and transform the experiences they can deliver to healthcare professionals, business partners, patients, and other stakeholders while modernizing disparate systems into a modern, digital ecosystem. The result of a strategic alliance between Indegene and Microsoft, Omnipresence unifies the power of Microsoft Azure and Microsoft AI together with Dynamics 365 and Power Platform business applications, and Microsoft Office 365 and Teams for intelligence-driven productivity, collaboration and customer experiences.

Contact Information

Omnipresence Technologies

600 Third Avenue, 2nd Floor, New York, NEW YORK, 10016

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