CXAI + CXBI for Maximizing Customer Experiences
Customer Insights are Included
Omnipresence provides business intelligence dashboards natively as a part of the platform. With a life sciences driven KPI dictionary as a rapid starting point suited to the needs of most organizations right out of the gate.
Deep Customer Graph
The AI-powered Customer Engagement Brain looks at past responses to activities, existing relationships, and content interests in real-time to identify ways to engaging an individual customer. A class leading approach to personalization at scale!
Machine Learning Readily Available
Deep customer insights are embedded directly into the workflow through multiple algorithms that are included with the platform. This greatly reduces the time, effort and costs typically spent trying to make old generation CRMs intelligent.
Intelligence is Not an Add-on
According to SherWeb; "While Einstein Cloud runs easily on Salesforce, it must be purchased as an add-on. If your organization is already using other Microsoft applications, it might be easier -- and less costly – to integrate Dynamics 365 to benefit from all of the intelligence embedded."
The Rise of AI in Life Sciences
Did you know 20-30% of life sciences organizations are investing in AI at this point in time
Is AI part of your customer engagement strategy?
Source: Pharma Technology Focus: WHAT CAN LIFE SCIENCES FIRMS REALLY ACHIEVE WITH AI?
Expert Panel at the AI Summit, London 2019
Experts from Google, IBM, Microsoft and Indegene discuss the use of artificial intelligence in healthcare and life sciences.
Commercialization of drugs can be accelerated using machine learning and natural language processing on real-world data and content.