Deliver Personalized Customer Experiences

With Life Sciences Customer Insights

Know Your Customers Better Than Ever Before

Unlock customer insights and power personalized customer experiences by unifying customer data across all sources for a single view of customers in real time.

 

Maximize customer lifetime value with AI-driven insights and enable a customer-centric organization where marketing, sales, and medical professionals have the insights they need to personalize engagement. 

 

Employees can use the platform with minimal training and IT assistance. 

Aggregate customer data from all touchpoints

Create a single,

unified customer

profile

Enrich future

customer

touchpoints

Reap the Benefits of Automating Your Data
for Deep Customer Insights

The Rise of AI in Life Sciences

Did you know 20-30% of life sciences organizations are investing in AI at this point in time 

Is AI part of your customer engagement strategy?

Built On Microsoft Dynamics Customer Insights

Deliver the most comprehensive view of their customers with the new engagement insights capability, currently in preview, that enables deeper understanding of customer intent and behavior with cross-channel analytics from their websites, mobile apps, and connected products. 

 

Unlock powerful AI-driven insights through limitless analytics with deep integration with Microsoft Azure Synapse Analytics. 

 

Drive meaningful actions across the customer journey with turnkey integrations that make it easier to share insights with any application, be it Microsoft or third-party platforms.

 

Build on our commitment of unmatched data privacy and security by enabling organizations to better control and secure sensitive data with data classification and permissions from Microsoft Information Protection. This allows organizations to configure policies to classify, label, and protect data based on its sensitivity.

Talk to Omnipresence today to learn more about how you can know more about your customers that ever before!

About The Omnipresence CXM

 

Omnipresence is a unified customer experience management (CXM) platform for healthcare and life sciences companies with CRM, omnichannel engagement, advanced analytics and AI capabilities in a single platform. The platform enables organizations to elevate and transform the experiences they can deliver to healthcare professionals, business partners, patients, and other stakeholders while modernizing disparate systems into a modern, digital ecosystem. The result of a strategic alliance between Indegene and Microsoft, Omnipresence unifies the power of Microsoft Azure and Microsoft AI together with Dynamics 365 and Power Platform business applications, and Microsoft Office 365 and Teams for intelligence-driven productivity, collaboration and customer experiences.

Contact Information

Omnipresence Technologies

600 Third Avenue, 2nd Floor, New York, NEW YORK, 10016

info@omnipresence.io
 

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