What Do Life Sciences Industry Leaders Say About
Their Customer Engagement & CRM/SFA Tools?

"In Brazil, we have more interactions on instant messaging than email or even face-to-face"

Jorge Herrera,

Global Lead,

Emerging Markets, Pfizer

WATCH PFIZER DISCUSS THE FUTURE OF
SALES FORCE TOOLS

Jorge Herrera from Pfizer provides a global perspective on the tools available today in all of our everyday lives, that can change the productivity of pharma sales forces and drive better outcomes.

"By buddying up on technology, we actually lost 105 customer facing hours and 15 customer facing days"

THE IMPACT OF NOT HAVING AN INTEGRATED SALES FORCE CRM

Nicole Salis,

Global Channel Lead,

Pfizer 

Nicole Salis from Pfizer provides a lesson on the importance of sales teams having integrated technology. 

Watch Ritesh Patel, Chief Digital Officer from WPP Health & Wellness, interview Marc Valdiviezo, VP MCM from Indegene. The interview focuses on why there is a need for innovation when looking at the technologies currently utilized by life sciences today.

Evaluate the Impact vs the Investment
of Sales Force Era CRMs

According to the 2017 Healthcare Rep Report and the 2015 Pharmaceutical Industry: HCP Engagement Report, the investment into CRM is exorbitant and not producing the ROI as promised

2017 Healthcare Rep Report; EPG Health Media, Pharmaceutical industry: HCP engagement Report, 2015

THE PROBLEM WITH PHARMA CRMS TODAY

Meilin Li from Gilead in China explains how CRMs became the complicated, low utilized and unstable tools they are known for today. 

"While trying to satisfy everyone, we ended up satisfying no one"

Meilin Li 

Head of Commercial Operations at Gilead in China

The Need For Innovation - Watch The Interview

About The Omnipresence CXM

 

Omnipresence is a unified customer experience management (CXM) platform for healthcare and life sciences companies with CRM, omnichannel engagement, advanced analytics and AI capabilities in a single platform. The platform enables organizations to elevate and transform the experiences they can deliver to healthcare professionals, business partners, patients, and other stakeholders while modernizing disparate systems into a modern, digital ecosystem. The result of a strategic alliance between Indegene and Microsoft, Omnipresence unifies the power of Microsoft Azure and Microsoft AI together with Dynamics 365 and Power Platform business applications, and Microsoft Office 365 and Teams for intelligence-driven productivity, collaboration and customer experiences.

Contact Information

Omnipresence Technologies

600 Third Avenue, 2nd Floor, New York, NEW YORK, 10016

info@omnipresence.io
 

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